INTERNATIONAL CREDIT CARD TELEPHONE COMMUNICATIONS

The charge on your Credit Card Statement with a description:
CALL FROM (Country) (Date)
is for international telephone calls made from hotels and public payphones.
If you still donít recognize the charge please contact us:

Start here with an overview of Frequently Asked Questions:

 

 

 

 

What is the CALL FROM (Country) (Date) charge on my credit card?

If you received this description it means that you made an international credit card call from a hotel or a payphone through our live or automated operator.

Who are we and what we do?

We are an international company which processes thousands of credit card calls via operator centers or via automated voice prompt systems. These calls are generally from outside of your home country to the rest of the world (or to your home country.)

How do you contact us?

  • Please provide all your requests in English or Spanish
  • Via Fax: +1-619-671-7871
  • By Mail: 511 East San Ysidro Blvd. Suite 1770
    San Ysidro, Ca 92173 Ė USA
  • Via Email: Customer.Service@infonw.com
  • Via Direct Call: +1-619-428-7909
    From the U.S.: 1-800-576-2118
    UK 080-05871363
  • If you are located in one of the following countries, please dial TOLL FREE:

    Australia 0011-800-99461354

    Austria

    00-800-99461354

    Cyprus 00-800-99461354

    Denmark

    00-800-99461354

    Finland

    999-800-99461354

    France

    00-800-99461354

    Germany

    00-800-99461354

    Hong Kong

    001-800-99461354

    Hungary 00-800-99461354
    Iceland 00-800-99461354

    Ireland

    00-800-99461354

    Israel

    014-800-99461354

    Italy

    00-800-99461354

    Japan

    00101080099461354

    Japan 006101080099461354

    Luxemburg

    00-800-99461354

    Malaysia

    00-800-99461354

    Netherlands 00-800-99461354

    New Zealand

    00-800-99461354

    Norway

    00-800-99461354

    Portugal 00-800-99461354
    Singapore 001-800-99461354

    Spain

    00-800-99461354

    Sweden 00-800-99461354

    Switzerland

    00-800-99461354

    U.K. 0800-5871363

How do you find more information about the transaction made?

IMPORTANT: Please include the following information with your request in order for our authorized personnel to find your particular transaction at our database and respond to you within 2-3 business days with details on your inquiry:

  • Name
  • Contact # or Email
  • Credit Card Number of the transaction in question

(For Security Reasons: Please do NOT send the date of expiration and / or security code of your credit card in your communication with our customer service department in order to protect your privacy and information)

 

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